VIPLAND Ltd (Company No. 12987685, registered in England and Wales) is committed to protecting and respecting your privacy. This Privacy Policy, together with our Terms and Conditions, explains how we collect, use, and store your personal data. Please read it carefully to understand our practices. By accepting this policy during registration or service use, you expressly consent to the handling of your data as described here. For the purposes of the Data Protection Act 1998 and subsequent legislation including the UK GDPR, the data controller is VIPLAND Ltd, 239 Kensington High Street, London W8 6SN.

INFORMATION WE MAY COLLECT

We may collect and process the following types of personal data:
1. Information submitted through forms on our website or mobile platforms including registrations, service requests, newsletter subscriptions, and contact forms
2. Records of correspondence when you contact us
3. Survey responses you choose to complete
4. Transaction details and records related to order fulfilment
5. Technical and usage data including website traffic, location data, web logs, and pages accessed

IP ADDRESSES AND COOKIES

We may collect information such as IP addresses, browser type, and operating system for system administration and analytics purposes through tools such as Google Analytics. Cookies allow us to:
- Analyse and estimate user statistics
- Store preferences for easier navigation
- Improve search functionality
- Recognise you when you return to our site

Some cookies are essential for our services and cannot be disabled. Others (such as for advertising and analytics) are optional and can be managed via your browser settings. Some third-party providers like Google may place cookies with long-term durations on your device.

You can control cookie settings through your browser. To learn more, visit www.allaboutcookies.org.

WHERE YOUR DATA IS STORED

Your data may be transferred to and stored at locations outside the United Kingdom or the European Economic Area. It may also be processed by staff or partners operating outside these regions who assist with fulfilment, support, or payment services. By submitting your data, you agree to this transfer, storage, and processing. We take appropriate steps to secure your information but cannot guarantee complete security during internet transmission. We do not store credit or debit card details and do not share financial data with third parties.

HOW WE USE YOUR INFORMATION

We may use your personal data to:
1. Deliver website content tailored to your device or location
2. Provide the products, services, or updates you request
3. Carry out our contractual obligations
4. acilitate participation in interactive site features
5. Inform you about service updates, changes, or relevant offers

We may contact you about services or promotions by email, phone, or post only where you have provided your consent. You can update your communication preferences at any time via the link included in our emails.

DISCLOSURE OF YOUR INFORMATION

Your data may be shared in the following instances:
- With our corporate affiliates as defined under Section 1159 of the Companies Act 2006
- With trusted suppliers and service providers acting under our instruction
- As part of a business transfer, merger, or acquisition
- Where required by law or necessary to protect the rights, property, or safety of VIPLAND, our clients, or others

We will never sell your personally identifiable data.

ACCESS TO YOUR INFORMATION

You may request access to the personal data we hold about you. An administrative fee of £500 may apply. To request access, please contact us using the information provided below.

CHANGES TO THIS POLICY

Any changes to our privacy policy will be posted on this page and, where appropriate, communicated to you via email.

CONTACT US

For questions, comments, or requests related to this Privacy Policy, please contact us.